Tampa Bay
Grease Monkey
14.39
14.39
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Oil change
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The visit to the Grease Monkey location on Missouri Avenue in Clearwater was a mixed experience. While the business excels in terms of pricing, with a perfect 5.0 rating, its overall performance falls short. The quality of service is average, with a rating of 3.1, indicating that some areas may need improvement. Innovativeness is also a strong point, with a score of 4.5, showing that the business is willing to adapt and try new things. However, there is one major issue: the team's dishonesty. A reviewer reported being misled about the wait time and was not provided with accurate information about their car's condition. This raises concerns about the business's trustworthiness and reliability. While the team is generally friendly and welcoming, their behavior falls short in critical areas, making it difficult to fully recommend this business. Despite some excellent reviews, the negative experience of the reviewer who reported being misled is a significant issue that cannot be ignored. The business would do well to address this issue and work on improving its overall quality and trustworthiness.The business has a wheelchair accessible parking lot and entrance, which is a positive feature for customers with mobility issues. They also offer NFC mobile payments, debit card, and credit card payments, making it convenient for customers to pay for their services. The business has a variety of services, including oil changes, brake repairs, and transmission services. However, the issue of dishonesty is a major concern that needs to be addressed.The business's working hours are varied, with some days open from 8:00 AM to 7:00 PM and others from 8:00 AM to 9:00 PM. This may be inconvenient for customers who have limited time to visit the business.Overall, while the business has some strengths, such as its pricing and innovativeness, it falls short in terms of quality and trustworthiness. Addressing this issue is crucial to providing a positive experience for customers.
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