The business has a moderate overall rating. The quality of the services provided is generally good, with most customers expressing satisfaction with the results. The pricing is also considered reasonable by many customers, although some have noted that it may be higher than expected. However, the innovativeness of the business is somewhat lacking, as many customers have expressed frustration with the lack of new and effective solutions to common lawn care problems. One of the biggest issues with this business is the inconsistent quality of service, with some technicians performing well while others seem to be less thorough. Some customers have also expressed frustration with the customer service, citing long wait times and unhelpful representatives. Additionally, there have been several instances where technicians have failed to address issues with customers' lawns, leading to further problems and dissatisfaction. It's clear that the business needs to work on improving its consistency and customer service in order to meet the high expectations of its customers.Some customers have been extremely satisfied with the services provided, citing the expertise and knowledge of the technicians, as well as the effectiveness of the treatments. Many have praised the business for its professionalism and prompt communication. Some customers have even noted that their lawns have never looked better, thanks to the regular treatments and expert advice from the technicians. Overall, while there are some issues that need to be addressed, the business has the potential to provide excellent services to its customers.