The business location of Grant Pools has an average rating, indicating a decent overall experience for customers. Quality is the strongest aspect of the business, with many customers praising the final results of their pool installations. Pricing is also generally considered fair by customers, although some have expressed concerns about the cost of certain services.
Despite the overall average rating, there are several issues that have been raised by customers, including poor communication, lack of responsiveness, and issues with the quality of work. In some cases, customers have reported problems with the final product, such as leaks, uneven decking, and incorrect installation of features.
One major issue that has been raised is the lack of communication and responsiveness from the business. Many customers have reported difficulty in getting in touch with the business, with some even being told to wait for a response that never comes. This lack of communication can be frustrating for customers who are trying to get issues resolved or schedule appointments.
Some customers have also reported issues with the quality of work, including problems with the final product and issues with the installation process. In some cases, customers have reported having to pay extra for repairs or corrections to issues that should have been addressed during the initial installation.
Overall, while Grant Pools has some strengths, including quality and pricing, there are also significant issues that need to be addressed in order to improve the overall customer experience.
The working hours of the business are from Monday to Friday, 8:00 am to 4:30 pm, with no operating hours on Saturday or Sunday. The phone number is +19417437566, and the business has a co-branding relationship with Grant Pools. The address is Building 1800, El Jobean Rd Road, Port Charlotte City.
The business has a wide range of services, including pool service, swimming pool repair, home and daily service, cleaning service, pool cleaning service, sports and fitness, swimming pools, and swimming pool contractor. The business is a member of the local community and has received mixed reviews from customers, with some praising the business and others expressing disappointment.