The reviewer found the overall experience with Granny Nannies to be excellent, with a score of 4.8 out of 5. The quality of care and services provided was high, with a score of 4.6 out of 5. The pricing of the services was also considered reasonable, with a score of 4.9 out of 5. However, the innovativeness of the services was slightly lower, with a score of 4.5 out of 5.The reviewer was impressed with the professionalism and kindness of the staff, including Andrew, who was mentioned several times in the reviews. The reviewer also appreciated the flexibility and responsiveness of the office staff, including Stephanie and Laura.The reviewer was particularly pleased with the caregivers, who were described as "lovely", "thoughtful", and "competent". The reviewer mentioned several specific caregivers, including Sadie, Mimi, Lorrie, and Kelly, who were praised for their excellent care and compassion.One issue that was not mentioned in the reviews is the lack of availability of services for urgent needs. While the reviewer was generally pleased with the services provided, they did mention that they had to wait a while to get the caregivers to their mother's house when she was in rehab.Overall, the reviewer was very satisfied with the services provided by Granny Nannies and would highly recommend them to others.