Tampa Bay
Granite Exclusive
44.00
44.00
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Service guarantee
Installation service
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Overall
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This place is truly a gem in the shopping scene of Sarasota City. The staff is knowledgeable and helpful, always ready to guide you through the process of choosing the perfect countertop. One notable incident where the staff turned down a potential sale for the customer's benefit is a testament to their exceptional customer service.The variety of granite and quartzite countertops is impressive, with something for every taste and style. However, the installation experience is not always smooth sailing, as evident from one of the customer's feedback. The team seems to work efficiently, but sometimes it might take longer than expected.The fact that they offer a service guarantee and installation service is a huge plus. Additionally, they have a wheelchair-accessible parking lot and entrance, making it easy for everyone to access the store. The working hours are reasonable, with a later Saturday opening time, which is convenient for those who want to explore the store on a weekend.Overall, Granite Exclusive is a reliable and trustworthy business that truly cares about its customers. However, they do need to work on their installation process to ensure that every customer has a seamless experience from start to finish.One thing that stands out is the level of personalized service offered by the team, particularly Ali and Elisabeth. They take the time to understand your needs and provide tailored recommendations, making the process feel truly bespoke.
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