Tampa Bay
Graig Alpert, MD
19.24
19.24
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
On-site parking
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Pricing
Quality
Innovativeness
Overall
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The business located at Building 630, Pasadena Ave S Street, St. Petersburg City, is a highly regarded medical service provider, receiving an overall score of 4.9. The quality of care provided by the physicians, particularly Dr. Graig Alpert, is exceptional, scoring a 4.7. The business's pricing is also noteworthy, with a perfect 5.0 score, indicating that patients feel that the costs are reasonable and worth the quality of care received. While innovativeness is a strength, scoring a 4.9, it is worth noting that the majority of feedback focused on the doctor's bedside manner and willingness to listen rather than novel or cutting-edge treatments.The staff is professional, courteous, and helpful, with many patients commenting on the pleasant waiting area and efficient check-in process. Dr. Alpert is consistently praised for his ability to listen, his kindness, and his willingness to address patients' concerns in a thorough and caring manner. His expertise, knowledge, and bedside manner have earned him a loyal patient base.However, there is a notable issue that has been raised by some patients: the billing and insurance process can be complicated and may lead to errors or delayed payments. Several patients have expressed frustration with the billing department and have had to resolve issues related to incorrect charges or delayed payments. This is a significant concern, as it can create undue stress and financial burden on patients who are already dealing with medical issues.Overall, this medical service provider excels in many areas, but it is essential to address the billing and insurance concerns to ensure that patients receive seamless and stress-free care.
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