This location seems to have received mostly negative feedback from clients. The overall rating is average, but it suggests that there are some significant issues that need to be addressed. The working hours are consistent and the property is wheelchair accessible, which are positive features. However, the client feedbacks paint a picture of a poorly managed business with issues such as theft, neglect of maintenance, and rip-offs. One client even reported being charged for a broken window that wasn't their fault. The feedback from the few clients who had a positive experience with Gracie LLC is many years old, suggesting that the company's reputation has declined over time.