Tampa Bay
Grace Care Services LLC & Grace Care SER LLC & Surface Livescan LLC
51.44
51.44
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Debit cards
Wheelchair accessible parking lot
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Quality
Innovativeness
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This business location has shown an average performance across various aspects. The overall score suggests that it falls short of being exceptional, but still provides a good experience for customers. Quality of service is another area where it excels, with a high rating. However, pricing is also a significant factor, and the business seems to balance it well, neither overcharging nor undercharging customers. The innovativeness score indicates that the business tries new approaches, but may not always succeed in implementing them effectively.The business is located at Building 395, E Central Ave Avenue, Winter Haven City, making it easily accessible. The working hours are fixed, with Monday to Friday from 9:00 am to 5:00 pm, which is convenient for regular customers. The payment options include credit and debit cards, making it easy for customers to make payments.The business caters to multiple categories, including Construction & Development, Repair & Renovations, and Home health care service, indicating a diverse range of services. However, one of the major drawbacks is the potential for confusion due to the presence of multiple co-brands, such as Grace Care Services LLC, Grace Care SER LLC, and Surface Livescan LLC. This may lead to customers making incorrect assumptions about the business or its services.A wheelchair-accessible parking lot is a notable feature of the business location, making it easier for customers with mobility issues to access the premises.The owners have been responsive to customer feedback, engaging with customers and addressing their concerns in a professional manner. The business has also received positive reviews from customers, who appreciate the excellent support and service provided by the staff.However, there have been some issues with customers making reviews on the wrong company, as evidenced by a customer who promised to remove his review after the owner clarified the mistake. This highlights the importance of clear communication and accurate representation of the business on review platforms.Overall, this business location has both strengths and weaknesses, but it shows a clear commitment to providing good service and catering to its customers' needs.
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