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Goodwill - Osceola Village
72.93
72.93
Overview
Long-standing nonprofit chain with a range of pre-owned clothing, housewares & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
On-site parking
In-store shopping
Clothing
Used goods
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Innovativeness
Overall
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Pricing
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This Goodwill location in Kissimmee City offers a wide variety of used goods, including clothing, housewares, and more. The store is well-organized and clean, making it a pleasant shopping experience. The staff is generally friendly and helpful.
However, some customers have expressed concerns about the high prices of items, with some comparing them to prices found at retail stores. It's worth noting that Goodwill relies on donations to stock its stores, and prices may be higher to reflect the costs of processing and preparing donations for sale.
The store's selection is extensive, with a large variety of items to browse through. However, some customers have noted that the store can be crowded, and lines may be long at peak hours. The lack of fitting rooms may also be a drawback for some shoppers.
The store's innovativeness is evident in its efforts to create a welcoming and organized shopping experience. However, some customers have expressed frustration with the high prices and the lack of returns or exchanges for certain items.
One customer had a negative experience with a manager who was rude and dismissive, while another customer was unhappy with the high prices of items. However, the majority of customers have reported a positive experience, with some praising the store's cleanliness and organization.
In terms of innovation, the store's use of color-coded tags to indicate discounted prices is a clever touch. However, the lack of clear pricing information and inconsistent prices have been noted by some customers.
Overall, this Goodwill location in Kissimmee City is a good option for those looking for a wide selection of used goods at competitive prices. However, shoppers should be aware of the potential drawbacks, including high prices and a lack of fitting rooms.
Issue highlighted: High prices of items, inconsistent pricing, and lack of returns or exchanges.
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