The business is located in a convenient spot, with a wheelchair-accessible entrance, parking lot, and restroom. The staff is friendly and welcoming, making patients feel at ease during consultations and appointments. Dr. Goodnight and his team are knowledgeable and thorough in their explanations, providing a clear understanding of treatment options. Many patients appreciate the flexibility of payment plans and the use of NFC mobile payments. However, some patients have reported that they are not always seen on time, and occasionally, the staff can be accommodating but not always perfect in their follow-up care. Nevertheless, the majority of patients are extremely satisfied with the service and results they receive from Goodnight Orthodontics.