This place is a unique combination of a spa, wellness center, and a tea house. It offers a wide variety of kratom products, which is its main focus. The staff is knowledgeable and helpful, and the atmosphere is friendly and welcoming. The owner, Kyle, is particularly commendable for his exceptional customer service skills. Many customers praise his willingness to help troubleshoot and find the right products for their needs.
The business is well-equipped with amenities like free parking, wheelchair-accessible restrooms, and entrance. They also have a convenient delivery and takeout service. The working hours are generous, with a consistent 06:00 - 23:00 schedule, every day of the week.
Some customers have reported disappointment with the quality and price of certain products. One reviewer mentioned that they were shocked by the high price of a small bag of Red Bali power, which they could get for a better price at another store. However, the owner has responded promptly to these concerns, offering to replace or refund the product and providing explanations for their pricing.
The business has received numerous positive reviews for its excellent tea selection and brewing process. Many customers have praised the owner and staff for their friendly and knowledgeable service. Some have even described their experience as life-changing, praising the beneficial effects of the kratom products.
Overall, this business seems to be a great option for those looking for a unique and relaxing experience, combined with access to high-quality kratom products. However, it's worth noting that some customers may find the prices to be a bit steep for certain products.