Tampa Bay
Gonzalez Mobile Auto Repair
74.22
74.22
Features
Debit cards
NFC mobile payments
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Identifies as Latino-owned
Identifies as Latino-owned
On-site parking
Oil change
Mechanic
Hazardous household materials
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Pricing
Overall
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Innovativeness
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The business has an overall average rating of 4.3 out of 5. While the quality of service is also around the average, the pricing is consistently high, with many customers praising the fair prices. The innovativeness of the business is also noteworthy, as they offer a wide range of services, including locksmith, medical service, and appliance repair.The business has a friendly and welcoming atmosphere, with many customers mentioning the kind and professional staff. The owner, Alex, is particularly praised for his honesty and transparency, as well as his ability to explain complex car problems in a way that's easy to understand.One of the standout features of this business is its LGBTQ+ friendly and trans safe environment. Many customers have mentioned feeling comfortable and welcome in the shop, which is a testament to the business's commitment to inclusivity.However, there are some issues with the business's diagnostic process. A few customers have reported being misdiagnosed or overcharged for repairs, which is a concern. The business has responded to these complaints, but it's essential to ensure that customers are treated fairly and accurately.Overall, Gonzalez Auto Specialist is a reliable and trustworthy business that offers excellent service and fair prices. While there are some areas for improvement, the business's commitment to customer satisfaction and inclusivity makes it a great choice for anyone in need of car repairs or maintenance.
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