This business has a nice location on Hillsborough Avenue in Tampa. The store is easily accessible, with a wheelchair-accessible entrance and parking lot. It's also LGBTQ+ friendly and a safe space for transgender individuals. The staff is accommodating, offering onsite services, including repairs. You can make quick visits, and the store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.
One notable issue with this business is the quality of the services they provide. There have been instances where customers' devices were damaged during repair, and the staff was untruthful about the damage.
The store offers a range of products and services, including repair services, and has a quick visit planning feature. It's a small business, but it has partnered with Golden Wireless - Cellphone Repair to expand its offerings.
The store's working hours are convenient, with extended hours on weekdays and a bit shorter hours on weekends. However, the quality concerns may affect the overall customer experience.
Customers have reported issues with the store's management and staff, citing examples of poor customer service, including being lied to and being shrugged off. These concerns may impact the store's reputation and overall rating.