The flower shop is a well-established business with a long history in Kissimmee City. With a rating of 4.5 out of 5, it's clear that customers have generally been satisfied with their experience. The quality of the flowers and arrangements has been consistently high, with many customers commenting on the beautiful and fresh blooms. However, some customers have noted that the pricing can be a bit steep, with one customer feeling that the flowers didn't last very long. Overall, the shop's commitment to providing high-quality arrangements and excellent customer service is evident, but there may be room for improvement in terms of pricing.
The shop's innovativeness is notable, with many customers commenting on the unique and creative arrangements. The owner, Anita, is clearly passionate about her work and takes a personal approach to ensuring that each customer is satisfied. The shop's commitment to same-day delivery and flexible service options is also a major plus.
One area for improvement is the occasional issue with wilting or dying flowers, which has been a recurring complaint from some customers. However, the owner has taken steps to address these issues and has offered refunds or replacement arrangements in some cases. Overall, Golden Carriage Florist is a solid choice for customers looking for high-quality flowers and excellent customer service.