Tampa Bay
Goldelm at Valencian
73.24
73.24
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Swimming pool
Outdoor Space
Pets welcome
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Goldelm at Valencian is an apartment complex located in Kissimmee City, with an address of Building 1400, W Donegan Ave Avenue. The complex offers various amenities, including on-site parking, a swimming pool, outdoor space, and a fitness center. However, several issues have been reported by residents, including infestations of cockroaches, rats, and other pests. Maintenance requests often go unaddressed or take an excessively long time to resolve, with some residents reporting that issues are ignored or downplayed by management.Residents have also complained about the cleanliness of the laundry facilities, the pool, and the common areas. Some have reported feeling neglected or ignored by the management team, with maintenance requests often being met with excuses or a lack of follow-through. In addition, some residents have reported being overcharged for rent or being asked to pay for repairs that were not their fault.The complex's management has been criticized for being unresponsive, unhelpful, and dismissive of resident concerns. Some residents have reported feeling frustrated and stressed due to the lack of resolution to their maintenance requests. While the complex's amenities are a plus, the issues with maintenance and management have left a negative impression on many residents.One of the major issues with the complex is the lack of attention to pest control. Several residents have reported finding cockroaches, rats, and other pests in their apartments, with some even finding them in their food and on their clothing. Despite repeated complaints, the issue has not been fully addressed, and residents are left feeling frustrated and worried about their health and safety.Another issue with the complex is the lack of transparency and communication from management. Residents have reported feeling ignored or dismissed when they try to report maintenance issues or ask for help. This lack of communication has led to a sense of distrust and frustration among residents, who feel that their concerns are not being taken seriously.In terms of pricing, the complex seems to be on the higher end, with some residents reporting that the rent is too high for the quality of service they receive. While the amenities are a plus, the issues with maintenance and management have left a negative impression on many residents.In terms of innovativeness, the complex has made some efforts to improve its amenities and services, such as the installation of new laundry facilities and the expansion of the fitness center. However, these efforts have been largely outweighed by the issues with maintenance and management, which have left a negative impression on many residents.Overall, while Goldelm at Valencian has some positives, such as its amenities and location, the issues with maintenance and management have left a negative impression on many residents. The complex's lack of attention to pest control, lack of transparency and communication, and high pricing have all contributed to a sense of frustration and distrust among residents.
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