The office has a well-organized website and provides necessary information about the practice, including its specialties, address, phone number, and working hours. However, there are concerns about the quality of care, as some patients have reported receiving inadequate attention and dismissive treatment from certain staff members, including a nurse practitioner who failed to review bloodwork and another who was perceived as inconsiderate.Some patients have expressed frustration with the office's policy of not always allowing them to see the pediatrician, Dr. Patel, and instead seeing nurse practitioners. This has led to a few instances where parents felt their concerns were not taken seriously or were not properly addressed.On the other hand, many patients have praised the office for its professionalism, cleanliness, and welcoming atmosphere. They appreciate the staff's friendliness, the office's accommodating scheduling, and the ability to communicate with the office via text message. Some have also praised Dr. Patel for his exceptional care, attention to detail, and willingness to take the time to answer questions and address concerns.Overall, the office has received mixed reviews, with some patients expressing satisfaction with the care they received and others expressing frustration with the quality of care and the office's policies. Despite these concerns, the office seems to prioritize innovation, as evident from its use of modern technology, such as telehealth visits and a patient portal, to improve patient care and communication. However, it is unclear whether this innovation has resulted in improved patient outcomes.