This business has an excellent reputation with a rating of 4.5 from third-party sources. Many clients praise the staff's kindness, professionalism, and ability to schedule appointments last-minute. They also appreciate the fact that the practice takes their insurance and doesn't charge random fees. The dentist, Dr. Natalia Diaz, is highly recommended for her excellent care, honesty, and transparency. The staff is also praised for their friendliness and accommodating nature.However, there is one major issue with this business - the doctor and her team's lack of expertise and training, which led to a client feeling uncomfortable and receiving inadequate care. Despite the owner's apology and explanation, it's a significant concern that needs to be addressed.The business has a women-owned and Latino-owned designation, and it's LGBTQ+ friendly. It also offers free parking, wheelchair accessibility, and emergency services.Clients appreciate the quality of care, especially in terms of dental work and services. However, some have mentioned that the business could improve its communication and training procedures to ensure that all staff members are properly equipped to handle clients' needs.Overall, this business has a great reputation, but it needs to focus on addressing the training and expertise issues to provide the best possible care for its clients.