This storage facility has a good overall rating, with customers generally satisfied with their experience. The quality of the facility is also a strong point, with many customers praising the cleanliness and condition of the units. However, there are some concerns about the quality of customer service, with some customers reporting difficulty in getting help when needed.Pricing is a major strength for this facility, with many customers finding it to be competitive and reasonable. The facility also offers a range of features and amenities, including climate control, security cameras, and on-site staff.One potential area for improvement is in terms of innovativeness, with some customers suggesting that the facility could benefit from more modern and efficient systems for managing units and customer transactions.A major issue that was reported by one customer was a significant pest infestation in their unit, including rats and spiders. This suggests that the facility may need to take steps to improve its pest control measures and ensure that units are properly cleaned and maintained between rentals. Another issue that was reported was a problem with the facility's security system, with some customers reporting that they were able to access their units without being checked in properly. This suggests that the facility may need to take steps to improve its security protocols and ensure that customers are properly checked in before accessing their units.