Tampa Bay
GMS New Tampa Primary Physicians
11.62
11.62
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Innovativeness
Overall
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The business is a medical clinic with a team of caring and professional doctors, including Dr. Ford and Dr. Weissman. The staff is friendly and knowledgeable, and the office is convenient to schedule appointments and get same-day visits. The clinic offers a range of services, including blood work and other medical procedures. While some patients have reported long wait times, the majority of reviewers praise the staff's attentiveness and the doctors' willingness to listen and address their concerns.However, there are some issues with the clinic's billing system and communication with patients. Some reviewers have reported being charged incorrectly for services or being left with unanswered questions about their care. The clinic's website and online scheduling system also seem to be outdated and in need of improvement.Overall, the clinic has a strong reputation for providing quality care, but there are some areas for improvement in terms of customer service and communication. Despite these issues, the clinic remains a popular choice for patients in the area, with many reviewers praising the staff's friendliness and the doctors' expertise.One major issue that stands out from the reviews is the long wait times and difficulties with scheduling appointments. Many reviewers have reported having to wait for extended periods of time to be seen by a doctor, and some have even reported being turned away due to lack of availability. This is a significant issue for a medical clinic, as it can lead to frustrated patients and decreased satisfaction with care.Another issue that has been raised is the clinic's billing and communication practices. Some reviewers have reported being charged incorrectly for services or being left with unanswered questions about their care. This can be a source of frustration and stress for patients, and it's essential for the clinic to address these issues to maintain patient trust and satisfaction.Despite these issues, the clinic has a strong reputation for providing quality care, with many reviewers praising the staff's friendliness and the doctors' expertise. The clinic's convenient location and flexible scheduling hours are also major advantages, making it an attractive option for patients in the area.To address the issues mentioned, the clinic could consider investing in a more efficient and user-friendly online scheduling system, as well as implementing a more transparent and clear billing process. They could also consider hiring more staff or adjusting their scheduling policies to reduce wait times and ensure that patients are seen in a timely manner. By addressing these issues, the clinic can maintain its reputation for quality care and continue to serve the needs of its patients.
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