Tampa Bay
Global Cargo Usa
75.08
75.08
Features
Wheelchair accessible parking lot
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Overall
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This business location on Michigan Ave Avenue, Suite A, in Kissimmee City has received generally positive reviews from its clients. The overall rating is 4.5 out of 5, indicating a high level of satisfaction. The quality of service is also praised, with an average rating of 4.3. The prices, although not the lowest, are considered reasonable, with an average rating of 4.7. However, there is room for improvement in innovativeness, as the rating is 4.5.
The business is wheelchair accessible, which is a plus. Co-branding with Global Cargo Usa is also a significant advantage. Some clients have reported excellent customer service, with one mentioning Hector's exceptional service. Others have praised the reliability and speed of the shipping service.
A few clients have reported issues, including a case of a stolen package. One client was not satisfied with the customer service, finding the staff to be unprofessional and unresponsive.
Despite these issues, the majority of clients have had a positive experience, recommending the service to others.
One of the major issues reported by clients is the responsiveness of the customer service team, with one client describing them as "irresponsible" and "not honest." This issue is highlighted by the lack of a clear contact email, forcing clients to reach out to a secretariat email address.
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