This spa is a well-rounded and high-quality establishment. The services offered are top-notch, with a focus on skincare treatments and a wide range of amenities to enhance the customer experience. The prices are reasonable, making it an accessible option for those looking for quality treatments.One notable issue that arises from the client feedback is the unclear policy regarding prepaid treatments, which can lead to confusion and a sense of injustice. This is particularly evident in the review from Alissa, who felt misled about the expiration of her prepaid credit.Despite this, the spa has a reputation for being clean, well-maintained, and committed to providing excellent customer service. The staff, particularly Paula, are highly professional and dedicated to their work, with many clients praising their attention to detail and ability to make customers feel at ease.The spa's commitment to sanitation and safety is also noteworthy, with many clients praising the use of disposable supplies and the strict protocols in place to ensure a clean environment.Overall, this spa is a great option for those seeking high-quality skincare treatments and a welcoming atmosphere. However, it's essential to clarify any prepaid treatment policies to avoid any misunderstandings.