Tampa Bay
Gilligan & Ferneman
68.31
68.31
Features
Wheelchair accessible parking lot
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This location is accessible for people with disabilities, offering a wheelchair accessible parking lot, which is a great feature for those in need. However, the quality of service is not up to par, with a slow delivery process and unresponsive customer service. The client who ordered a cooling pad reported not receiving it after a week and having to leave multiple messages and emails without any response.The business has partnered with Gilligan & Ferneman, which might be a good sign, but it's not enough to redeem the poor service. The lack of responsiveness from the customer service team raises concerns about the reliability of the business.The pricing of the products seems to be reasonable, with a high score in this category. However, when the service is this bad, it's hard to justify the price.It's not clear if the business is innovating in any way, as there is no information on new or unique services offered.The biggest issue with this location is the lack of responsiveness and reliability of the customer service team, which affects the overall experience and trust in the business.
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