Gilley's Cremation is a family-owned business that provides cremation services with compassion and respect. The staff is very kind and helpful, and they take the time to answer all your questions and explain the process clearly. The business is reasonably priced, and they offer various services, including direct cremation, urns, and scattering. They also have a wide range of urns and memorial items to choose from. The staff is very understanding and empathetic, and they make the process as smooth as possible for you.The business is open 24/7, and they respond to calls and messages promptly. They also have a convenient online form for requesting services, which makes it easy to get started. The staff is professional and respectful, and they treat your loved one with dignity and care.One issue that stands out is that there is no clear way to cancel or change an appointment. Some customers have reported difficulty in canceling or changing their appointments, which can be frustrating and stressful.Overall, Gilley's Cremation is a great choice for those seeking compassionate and respectful cremation services. While they may have some areas for improvement, their commitment to customer care and satisfaction is evident in their online reviews and testimonials.