GiftLogic, a business located in Englewood City, offers a range of services, including legal support, IT services, and software solutions. While the business has a clear focus on helping retailers manage their customers, inventory, and analytics, it seems to be struggling with several key areas. The company's overall quality of service is marred by slow and frustrating inventory spreadsheet views, which can take minutes to process selections. This can be a major issue for businesses that rely on quick and efficient inventory management.Another significant problem is the POS system, which regularly crashes and is sensitive to user input. This can lead to lost sales and decreased productivity for retailers who use the system. Additionally, the store credit feature is broken, causing issues for customers who use store credit and cash together.The company's customer service has also been a point of contention, with some clients feeling that the service is corporate and not as responsive as it once was. The lack of custom settings in the software has also been a frustration for some users, who feel that the system could use more updates to make it more user-friendly.One bright spot for GiftLogic is its loyalty feature, which is praised by one client for being great. However, this is not enough to offset the significant issues with the company's quality of service and software.The working hours of the business are Monday to Friday from 8:00 am to 5:00 pm, with no weekend hours.It is worth noting that GiftLogic has a wheelchair-accessible parking lot and entrance, making it a relatively accessible business for customers with mobility issues. However, the overall quality of service and software issues make it difficult to recommend this business to retailers who need efficient and reliable solutions.