The location is a decent spot for car repairs and detailing, with a convenient location on 5th St SW Street in Winter Haven City. The building is wheelchair accessible, with a parking lot and entrance suitable for visitors with mobility issues. The staff appears to be respectful and honest, with several customers praising their work and timeliness.However, there have been some red flags raised by customers. Two separate incidents involve the business owner allegedly scamming customers out of thousands of dollars, with one case involving a missing engine and the other a fake transmission replacement. These claims are severe and warrant attention. Despite the potential issue, the location seems to have a strong reputation, with a 3.7-star rating from third-party sources.The working hours are a bit unusual, with extended hours on Thursdays and multiple time blocks on Fridays. It's unclear what explains these scheduling choices. Overall, Gifted Hands Auto has its strengths and weaknesses, and potential customers should be aware of the concerns raised by a small but significant number of clients.