This recycling center is problematic. Many clients have complained about missed pickups, broken trash cans, and unresponsive customer service. Some reviewers have reported having to call multiple times to get their trash collected, only to be told it will be picked up the next day, but it never is. The company has also been accused of price gouging, with some clients seeing their bills double or triple over the course of a year. The office has a reputation for being unhelpful and unprofessional, with some reviewers reporting that they have to deal with multiple representatives before finally getting someone who can help them. The company's policy on recycling is also inconsistent, with some reviewers reporting that their bins are not being emptied regularly. Despite the efforts of some staff members, such as the driver who went above and beyond to collect trash, the overall quality of service provided by this recycling center is subpar.