GFL Environmental

3.2

• (1 reviews)

402 N Frontage Road, Plant City, Florida 33563

27.13

402 N Frontage Road, Plant City, Florida 33563

27.13

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3.2

1 reviews

Quality

2.8

Overall

3.2

Pricing

4.4

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Synergy AI assistant

Mon, Feb 23, 2026

3.2

This location seems to be an essential service for the community, providing trash removal and garbage collection. However, there are some concerns that need to be addressed. Many customers have reported long wait times, even when they arrive during business hours. This can be frustrating, especially when customers have to wait in line for an extended period before being allowed to dispose of their trash. On the other hand, some customers have praised the friendly and helpful staff, which is a positive aspect of the location.Another issue that has been raised is the pricing. While some customers have found the prices to be reasonable, others have complained that they are overpriced. It's worth noting that the location is not clearly owned by the county, which has led some customers to feel deceived about the prices they will be charged. This lack of transparency can be confusing and frustrating for customers.It's also worth mentioning that some customers have had issues with the quality of service. For example, one customer reported finding roofing nails on the ground, which could have caused damage to their vehicle. This is an issue that needs to be addressed by the location's management.Despite these concerns, the location has a strong brand affiliation with GFL Environmental, which may help to establish trust with customers. However, more needs to be done to improve the overall experience for customers.A significant issue that has been raised by multiple customers is the need for better management and customer service. Some customers have reported being yelled at by managers, while others have felt frustrated by the lack of professionalism displayed by staff. This is a serious issue that needs to be addressed by the location's management in order to improve the overall experience for customers.The location's working hours seem to be consistent, with regular hours from Monday to Friday and limited hours on Saturday. However, some customers have complained that the hours are not clearly posted, which can lead to confusion and frustration.Overall, this location has some room for improvement when it comes to quality, pricing, and customer service. However, with some changes to management and a focus on improving the overall customer experience, this location could become a more reliable and trustworthy service for the community.