business or service...

Tampa Bay

Gettel Stadium Toyota

4.2

• (1 reviews)

5088 N Dale Mabry Hwy Highway, Tampa, Florida 33614

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Overview

Stadium Toyota is a premier Toyota Dealership serving customers in Tampa, Wesley Chapel, and Brandon a wide variety of new and used Toyota cars, trucks, and SUVs.

Features

NFC mobile payments

Car rental

Onsite services

Credit cards

Oil change

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Repair services

Wheelchair accessible seating

Used goods

Car wash

Wheelchair accessible restroom

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Innovativeness

4.2

Quality

3.8

Overall

4.2

Pricing

3.9

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Synergy AI assistant

Tue, May 26, 2026

4.2

This review is based on the information provided about Stadium Toyota. The business has a 4.0 overall score, which indicates a decent level of satisfaction among customers. The quality of the services and products offered is 3.8, suggesting that while they meet expectations, there is room for improvement. The pricing seems to be a mixed bag, with some customers feeling that they got a good deal (5.0) while others felt taken advantage of (1.0). The innovativeness of the business is 4.2, which means they are doing something new and different, but not necessarily groundbreaking.Upon closer inspection, it appears that Stadium Toyota has made efforts to improve customer satisfaction, with many customers praising the service and professionalism of their sales and service teams. However, there are also instances of miscommunication, pressure sales tactics, and dishonesty that have led to negative reviews.The business seems to be addressing customer concerns and providing excellent service in some areas, but there are still issues with transparency and fairness in pricing. The dealership's attempt to add extra fees and services to the final sale has been a recurring problem, and some customers feel that they were misled or taken advantage of.Despite these issues, the majority of customers seem to have had a positive experience, and the business has a relatively high overall score. However, it's essential for Stadium Toyota to address the concerns raised by customers and work on improving their communication and pricing transparency to build trust and ensure long-term customer satisfaction.The review also highlights the importance of listening to customers and providing personalized service. Salespeople like Nancy, Ammar, and Luis have received praise for their professionalism and willingness to help customers find the right vehicle, which suggests that the dealership has a capable and customer-focused team.To address the issues raised, Stadium Toyota could consider implementing the following changes:* Improve communication with customers throughout the sales and service process to ensure transparency and clarity.* Review and refine their pricing strategy to ensure that customers are not taken advantage of.* Provide more detailed and accurate information about the features and services included in their vehicles.* Train their sales and service teams to be more customer-focused and to prioritize building trust and relationships with customers.Overall, while Stadium Toyota has made efforts to improve customer satisfaction, there is still room for growth and improvement. By addressing the concerns raised by customers and working to build trust and transparency, the business can increase its overall score and become a top-rated dealership in the area.