The business is a small, black-owned shop located on Hillsborough Ave in Tampa City, offering a wide range of high-quality hair and beauty products. The store is easily accessible, with a wheelchair-friendly parking lot and entrance. The staff is known for providing excellent customer service, going above and beyond to help customers find what they need. They are also very professional and friendly, making customers feel welcome and valued.One issue stands out, however: there have been reports of rude customer service, with one customer even claiming to have been spoken to unprofessionally by the owner. This is a red flag, and customers may want to exercise caution when interacting with the staff.Overall, the store is a great destination for those looking for high-quality hair and beauty products at competitive prices. With its excellent customer service and convenient location, it's a popular choice among locals. However, the reported issue with customer service may be a concern for some.