The business has a good overall reputation, with a rating of 4.3. The quality of the services provided is also good, with a score of 4.3. The pricing is reasonable, with a score of 4.3. However, there is not enough information to determine the innovativeness of the business. The business is well-received by customers, with many praising the professionalism, honesty, and fair prices. They are particularly noted for their ability to diagnose and fix complex problems, and for their customer-centric approach. Some customers have even reported feeling like family when they visit the business.One customer reported a negative experience, stating that the staff was rude and unhelpful. However, this was an isolated incident and the business as a whole has a good reputation for providing good customer service.The business has a convenient location, with extended working hours on weekdays and shorter hours on weekends. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards.The business has a wide range of services, including oil changes, general repairs, and maintenance. They also offer specialized services for European cars, which is a notable advantage.Overall, Gerry's Auto Repair is a well-regarded business with a reputation for providing good quality services at reasonable prices. However, as with any business, there may be some variations in the quality of service depending on the specific technician or staff member assigned to a customer's vehicle.