Tampa Bay
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Germain Bernard F MD
9.01
9.01
Overview
Our dermatology team here at PHDermatology understands good medical care comes from a partnership and we gaurentee "You've Never Been Treated So Well".
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Quality
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The location's quality seems to be average, but some patients have expressed concerns about the staff's attitude and treatment. The team at PHDermatology is well-intentioned, as stated in the description, but it seems that not all interactions have been positive. Dr. Germain is experienced and knowledgeable in his field, but the office's efficiency and organization have been questioned by some.
The wait times have been a significant issue, with some patients waiting up to 3 hours for their appointment. The staff's rudeness and lack of professionalism have also been a concern. However, there are also positive reviews about the staff's helpfulness and the doctor's thoroughness in examinations.
The pricing seems to be a strong point, but unfortunately, this information is not available in the provided data. The innovativeness of the location is also unclear.
It's worth noting that there is a notable discrepancy between the 3.6 rating from third-party sources and the average rating from the clients' feedback. This could indicate that some patients may have had a very different experience than others.
As for a specific issue, the lack of attention to patients' valuable time and the inadequate organization of the office seem to be a major concern.
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