Tampa Bay
Gerber Collision & Glass
25.81
25.81
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible parking lot
Restroom
Onsite services
Appointments recommended
On-site parking
Mechanic
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Quality
Overall
Innovativeness
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This location is a great choice for car owners who need auto repair services. The overall experience is satisfactory, with an average rating of 4.3 out of 5 stars. The quality of work is also good, with a rating of 4.1 out of 5 stars. The pricing is reasonable, with a rating of 4.8 out of 5 stars. However, the innovativeness of the services is only 4.5 out of 5 stars, indicating that while the services are good, there is room for improvement in terms of new and unique services offered.The staff at this location is professional and friendly, with many customers praising the excellent customer service they received. The communication with customers is also good, with many customers appreciating the daily text updates on the status of their vehicle's repairs. The location is convenient, with on-site parking and wheelchair accessible parking lot.However, there have been some issues with customer satisfaction, with a few customers expressing disappointment with the quality of work and the communication they received. One customer had to wait 42 days for a front bumper cover, and another customer received a car back with imperfections in the paint job. These issues are a concern and need to be addressed.Overall, this location is a good choice for car owners who need auto repair services, but it needs to improve its innovativeness and customer satisfaction to achieve a higher rating.
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