The provided location, Genoa Healthcare, is a medical service facility offering pharmacy services to patients with complex health and behavioral issues. Its address is Building 1201, 1st St S Street, Winter Haven City. The facility has received high praise from customers, with many rating their experience as excellent. The staff is consistently described as friendly, helpful, and caring, with some staff members, such as Jessica, being singled out for their exceptional service. Customers appreciate the prompt and efficient service, including the speed of refilling prescriptions. The facility also offers convenient payment options, including NFC mobile payments, debit cards, and credit cards, and has wheelchair-accessible parking and entrance.The facility's high ratings and excellent customer service make it a standout in the medical service and pharmacy sectors. However, one customer has experienced issues with communication and staff responsiveness, which has led them to seek services at a different Genoa Healthcare location. Overall, Genoa Healthcare seems to provide high-quality services to its patients, with a focus on customer care and convenience. The only issue is with communication and staff responsiveness, which may require attention from management to prevent similar problems in the future.