Tampa Bay
Genoa Healthcare
17.45
17.45
Overview
Genoa Healthcare provides care to patients with complex health and behavioral issues. Our network of pharmacies and medication coordinators help over 650,000 individuals annually.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location, Genoa Healthcare, is a medical service pharmacy with a focus on providing care to patients with complex health and behavioral issues. The pharmacy is located in a convenient spot, Building 4024, Central Ave Avenue, St. Petersburg City. With regular working hours, from 8:30 AM to 5:00 PM, Monday through Friday, the pharmacy is easily accessible. Additionally, the pharmacy has wheelchair-accessible parking and entrance, making it a welcoming space for all customers.Overall, the quality of service at Genoa Healthcare is good, but not exceptional. The pharmacy staff seems to be helpful, with some employees going above and beyond to assist customers. However, there have been some instances where orders were not filled correctly, and customers had to wait excessively for their medication.In terms of pricing, Genoa Healthcare seems to be competitive, with reasonable prices for generics. The pharmacy also accepts various forms of payment, including debit and credit cards.Innovativeness is a mixed bag at Genoa Healthcare. On one hand, the pharmacy has implemented some convenient features, such as online ordering and delivery. On the other hand, there have been some issues with communication and follow-up, which could be improved.One notable issue at Genoa Healthcare is the lack of weekend hours. This can be a significant inconvenience for customers who work traditional hours and cannot pick up their medication during the week.Another issue is the pharmacy's communication system. Some customers have reported experiencing delays or issues with getting their medication filled, only to be told that it was sent back to the post office due to a signature requirement.In summary, Genoa Healthcare is a decent pharmacy with a good quality of service, competitive pricing, and some innovative features. However, it falls short in terms of innovativeness and has some areas for improvement, particularly with communication and weekend hours.
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