Tampa Bay
Genesis Of Tampa
9.14
9.14
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Checks
In-store shopping
Oil change
Car wash
Repair services
Used goods
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Quality
Innovativeness
Pricing
Overall
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This Genesis of Tampa location has a well-organized building at 801 E Bearss Ave in Tampa, offering a variety of Genesis models for purchase or service. The dealership features amenities such as oil change, car wash, and repair services. NFC mobile payments, debit cards, credit cards, and checks are accepted forms of payment. The staff is described as friendly and welcoming, with many clients praising the excellent customer service they received. However, some clients experienced communication issues with the service department and felt that their time was not valued. The dealership is open from 9 am to 8 pm on weekdays, 9 am to 6 pm on Saturdays, and 11 am to 6 pm on Sundays.The main problem with Genesis of Tampa is poor communication from the service department, making it difficult for clients to get updates on their vehicles. Some clients were not able to speak with the service manager, and loaners were not provided as promised. Despite these issues, the dealership has received generally positive reviews for its excellent customer service and wide range of services offered. Overall, Genesis of Tampa is a good option for those looking to purchase a Genesis vehicle or have it serviced, but clients should be aware of the potential communication issues.
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