Tampa Bay
Genesis Health Insurance of Florida
48.25
48.25
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This financial services location stands out for its exceptional customer service, which starts with its welcoming wheelchair-accessible parking lot and entrance. Staff members like Nora and Hannah are knowledgeable, friendly, and truly care about their clients' health concerns. They take the time to explain everything clearly, help with every step, and ensure that clients are comfortable with every decision. The location's working hours, from 7 am to 8 pm, Monday through Saturday, make it convenient for clients to visit. Although the location does not have a separate address for a weekend contact, the regular working hours seem to cater to the needs of clients who require weekend assistance. The health insurance plans offered are comprehensive, covering a wide range of services, including prescription drug coverage, which is a huge relief for clients who have various health needs. The pricing is competitive, making it an excellent choice for those seeking quality health care coverage. The only area for improvement seems to be the initial consultation process. The location's high rating and numerous positive reviews suggest that it is doing many things right, but it would be even better if the initial consultation process were more streamlined to reduce wait times and make the experience even more efficient for clients.
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