Tampa Bay
Generator Supercenter of Sarasota
46.02
46.02
Overview
Wondering how you can budget for a standby generator system? We not only make our prices reasonable and affordable but also offer helpful financing options.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Small business
In-store shopping
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Overall
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The experience at Generator Supercenter of Sarasota is mostly positive. The business has a convenient location, with a wheelchair-accessible parking lot and entrance, making it easy for customers to visit. The staff is professional and knowledgeable, with many technicians receiving high praise for their expertise and customer service. The business offers a wide range of services, including onsite services, in-store shopping, and delivery, making it a one-stop-shop for generator needs. The business also has a small business approach, which may be beneficial for some customers.However, there is a significant drawback to the business. One customer had a negative experience due to the quality of the gas lines installed by the business, which rusted through in four years. This raises concerns about the business's quality control and attention to detail. Despite this issue, the business has a high rating overall, suggesting that many customers have positive experiences with the business.The business also seems to be proactive in addressing customer concerns and providing excellent customer service. Many customers praise the business for being responsive, courteous, and helpful. The business also offers financing options, which may be beneficial for customers who are on a budget.Overall, Generator Supercenter of Sarasota is a reliable and trustworthy business that provides excellent customer service and a wide range of services. However, customers should be aware of the potential issue with the quality of the gas lines and ensure that they carefully review the business's warranty and maintenance policies before making a purchase.One area where the business could improve is in communication. Some customers have reported that the business could do a better job of communicating with customers about appointments, the length of service calls, and whether someone needs to be at the house.
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