Tampa
General RV Center
Overview
RVs for sale at General RV, the nation's largest family owned RV dealer. Motorhomes and campers for sale including travel trailers, fifth wheels, toy haulers and more.
Features
Credit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Oil change
Repair services
Photos & videos
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Innovativeness
Pricing
Quality
Overall
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Review of General RV located at Building 13396, US-92 Street, Dover City. General RV is a family-owned RV dealer with the nation's largest inventory of motorhomes and campers for sale. The dealership offers various services, including repair, oil change, and delivery.The experience of clients is generally positive, with many praising the friendly and knowledgeable staff, particularly Sam, Joe, and Amanda. They provide thorough walk-throughs of the RVs, answer all questions, and make sure customers are comfortable with their new purchases. The staff's professionalism and courtesy are consistently highlighted in the reviews.On the other hand, some clients have expressed concerns about the price and the warranty process. One client experienced difficulties with obtaining a replacement part and was not satisfied with the service department's handling of the issue. Additionally, another client mentioned being misled about the price of a new RV and felt that the dealership was trying to sell them a lemon.The dealership's communication and transparency have been a point of contention for some clients. A few have expressed frustration with the lack of follow-up and clear communication regarding the status of their RVs and issues. However, this appears to be an isolated issue, as many clients have received timely updates and explanations from their service advisors.The majority of clients have reported a positive experience with the service department, particularly with technicians like Joe Miller, who is described as knowledgeable, helpful, and efficient. The service advisors, such as Shawn and Bonnie, have also been praised for their communication and professionalism.Some clients have mentioned that the dealership could improve in certain areas, such as the finance process and the handling of warranty issues. However, it's worth noting that these issues may be related to specific situations rather than a systemic problem.Overall, General RV appears to be a reputable dealership with a commitment to customer satisfaction. While there have been some issues with communication and pricing, the majority of clients have reported a positive experience with the staff, services, and overall process. With some improvements in these areas, General RV has the potential to excel in the industry.It's worth noting that the negative reviews appear to be isolated incidents, and the dealership has taken steps to address these issues. The positive reviews far outweigh the negative ones, and the dealership has received praise for its friendly and knowledgeable staff, thorough walk-throughs, and excellent service.
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Hours
Closed
Friday
Saturday
Sunday
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Wednesday
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Categories
Home & Daily Service
Appliance Repair
Automotive & Boat Service
Car Sales
RV dealer
RV repair shop
RV supply store
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