Tampa Bay
Gene Gorman Family Motors
77.19
77.19
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Delivery
Checks
On-site parking
In-store shopping
Oil change
Buys used goods
Car wash
Repair services
Car rental
Used goods
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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The business has received generally positive reviews from customers, but there are some issues with quality that need to be addressed. The prices offered by the business are highly competitive, which is a major plus. However, some customers have reported problems with the quality of the vehicles they purchased, including issues with the engine and transmission. The business seems to be innovating and trying new things, which is a positive trend. Overall, the business has a good reputation, but it needs to work on improving the quality of its vehicles.Despite some negative reviews, the majority of customers have had a great experience with the business. Many reviewers have praised the staff, including Hayley, who is often mentioned as a standout salesperson. The business offers a wide range of services, including oil changes, car washes, and rentals. They also have a convenient location with on-site parking.However, there are some red flags that need to be addressed. Some customers have reported being lied to by salespeople, including one customer who claimed that a salesman misrepresented the condition of a vehicle. Another customer reported being taken advantage of due to their age and limited understanding of the car-buying process.It's also worth noting that the business has had some issues with warranty claims. One customer reported having to deal with a lengthy and frustrating process when trying to get a warranty claim resolved. Another customer reported being told that a warranty claim was not covered when they believed it should be.Overall, the business has a good reputation, but it needs to work on improving the quality of its vehicles and being more transparent with customers. With some improvements in these areas, the business could become an even more successful and reputable player in the industry.
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