This travel agency seems to have a good reputation, as shown by the overall rating of 4.3. The quality of services they provide is also very high, with many clients expressing satisfaction with the expertise and knowledge of their staff, particularly Gail. The agency has been praised for its ability to plan complex trips and answer many questions, making clients feel at ease. One of the biggest strengths of this agency is its pricing, which seems to be competitive, with one client even mentioning that they saved money by working with Gail. However, there is a notable issue with communication, as one client experienced a complete lack of response despite multiple attempts to contact the agency.While this agency excels in many areas, the lack of communication and responsiveness raises concerns about their ability to deliver on their promises. It's essential for clients to be aware of this potential issue and to communicate their expectations clearly when working with the agency. Despite this, the agency's strengths and excellent reputation make it a viable option for those seeking expert travel planning services.