Tampa Bay
Geek Squad
83.73
83.73
Overview
Visit your local Best Buy at 1940 N Perkins Rd in Stillwater, OK for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free shipping.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Batteries
Repair services
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Overall
Pricing
Quality
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This location of Best Buy has a mixed reputation among customers. Some appreciate the knowledgeable and friendly staff, such as Derlin, who provided great help. Others have had positive experiences with technicians like Hunter, who were thorough and professional. The store offers a wide range of services, including repair and maintenance of electronics, computers, and appliances, which is a major plus for many customers. On the other hand, some customers have been unhappy with the long wait times, both in-store and on the phone, and have reported being spoken to rudely by staff. One customer mentioned that the store didn't have the necessary parts in stock, leading to delays and additional costs. Others have expressed frustration with the store's policies, such as the requirement to purchase a virus program and the fine print that may not be clearly communicated. However, many customers appreciate the store's willingness to go above and beyond to resolve issues, as demonstrated by the review of a customer who had a great experience with Ronnie B, from the Appliance Repair part of the Geek Squad. Overall, this location has room for improvement, particularly in terms of customer service and communication. It's essential for customers to be aware of the potential issues and to have realistic expectations when visiting this store.
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