Tampa Bay
Geek Squad
58.66
58.66
Overview
Visit your local Best Buy at 1940 N Perkins Rd in Stillwater, OK for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free shipping.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Batteries
Electronics
Repair services
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I had a mixed experience at this Best Buy location. On the one hand, the staff seemed friendly and knowledgeable. I was helped promptly and efficiently, and my issues were resolved quickly. Some employees, like Isaiah, went above and beyond to provide excellent service. However, I've seen some complaints about the quality of work, with some customers reporting issues with their repairs and needing to return to the store. In terms of pricing, it seems that the services are generally on par with what you'd expect to pay at a similar store. However, there have been some complaints about the lack of transparency and arbitrary rules, like the 79% battery level rule, which can be frustrating for customers.Unfortunately, the store seems to have some issues with innovativeness and adapting to customer needs. Some customers have reported feeling rushed or not receiving the service they expected, and there have been complaints about the store's policies and procedures. One major issue that stood out was the lack of communication and follow-up with customers. Some customers have reported feeling ignored or dismissed, and it's clear that the store could improve its customer service skills. Overall, I would caution customers to be aware of these issues before visiting this Best Buy location. While some employees are excellent, the store as a whole seems to have some systemic problems that need to be addressed.
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