Tampa Bay
Geek In St. Pete
16.85
16.85
Overview
St. Pete, computer repairs, repair computer, remove viruses, malware, get updates for drivers, software, hardware and make your machine run like it should.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Geek In St. Pete provides reliable services for computer repairs and maintenance. Their expertise and knowledge in handling various computer issues are commendable. The staff is friendly and responds quickly to customer inquiries. The services offered are satisfactory, with some customers appreciating the thorough explanations provided.However, some customers have experienced issues with communication, with some reporting difficulty in reaching the staff or receiving timely responses. One customer reported a negative experience with the owner, who allegedly installed a login program without permission. Other customers have expressed concerns about the pricing, with some finding it to be on the higher side.The business has received mixed reviews, with some customers praising the services and others expressing dissatisfaction. Overall, the services provided by Geek In St. Pete are satisfactory, but some areas need improvement.The wheelchair-accessible parking lot and entrance are notable features of the business location. However, the owner's behavior towards one customer, which involved a political rant, raises concerns about customer service. The staff's expertise and knowledge are commendable, but some customers have experienced issues with communication.Despite the mixed reviews, Geek In St. Pete has established a reputation for providing reliable services. However, the business needs to work on improving customer communication and addressing pricing concerns to maintain a high level of customer satisfaction.One notable issue is the lack of response from the owner to customer inquiries, which can lead to frustration and dissatisfaction. The business should strive to improve communication with customers to provide better services.The working hours of the business, which are Monday to Friday from 9:00 AM to 5:00 PM, may not be suitable for customers who require services outside of these hours. The business should consider extending its working hours to accommodate customers who may need services during evenings or weekends.
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