The business has a very pleasant atmosphere, making patients feel comfortable and relaxed during their visits. The front desk staff is kind and welcoming, with a sweet and caring attitude. Dr. Gaya is an attentive and knowledgeable neurologist who takes the time to listen to his patients' concerns and explain everything in detail. He has a great bedside manner and is genuinely interested in providing the best care for his patients.However, there have been some issues with the business's accessibility and communication. Some patients have reported difficulty in getting an appointment, especially when calling to inquire about availability. The business's staff has been accused of being unhelpful and unprofessional on the phone. Additionally, some patients have had issues with their medical records and test results being delayed or lost.Despite these issues, the business has a high rating overall, indicating that many patients have had positive experiences with Dr. Gaya and his staff. However, it's essential to be aware of these potential issues and communicate effectively with the business to ensure a smooth and successful visit. One major issue that stands out is the inconsistent communication and lack of transparency. Some patients have reported being given conflicting information about their medical treatment, and others have had difficulty getting their medical records or test results in a timely manner. This can lead to frustration and anxiety for patients who are already dealing with health issues.