The business is well-established and has a strong reputation in the community. Gator-Man Pools has been in operation for over 20 years, and their commitment to customer satisfaction is evident. They have a team of professionals who are dedicated to delivering high-quality services, including pool resurfacing, repair, and maintenance. However, there is one notable issue that has been reported by a customer - a lack of professionalism and poor customer service.According to the review, the owner, Aaron, was unprofessional and unwilling to stand behind his work when faced with a problem. He was also accused of being arrogant and dismissive of the customer's concerns. This is a major red flag for potential customers, and it may be worth considering other options.On the other hand, most customers have reported positive experiences with Gator-Man Pools. They have praised the business for their responsiveness, punctuality, and professionalism. The pool remodeling services they offer are highly rated, and customers have been impressed with the quality of the work.In terms of pricing, Gator-Man Pools is competitive and offers fair prices for their services. However, some customers have reported issues with the pricing and the final bill. It's essential to carefully review the contract and pricing before signing up for services.Overall, Gator-Man Pools has a strong reputation in the community, but there are some concerns about customer service and professionalism. It's crucial to carefully evaluate the business and its services before making a decision.