Tampa Bay
Gateway Rentals
58.08
58.08
Overview
Gateway Rentals - your best choice for Orlando mobility scooter, strollers, wheelchair rentals and more. FREE delivery and pickup to your hotel or resort.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Gateway Rentals is a convenient option for travelers in need of mobility assistance in Orlando. The company offers a range of products, including mobility scooters, strollers, and wheelchairs, for rent. One of the standout features of Gateway Rentals is its competitive pricing, which makes it an attractive option for budget-conscious travelers.The company's customer service is also a strong point, with many customers praising the friendly and helpful staff. Anna, in particular, has been mentioned as a standout employee who goes above and beyond to ensure customer satisfaction.However, there have been some issues with the quality of the products rented. Some customers have reported receiving scooters that were dirty, beat up, and in poor condition. Additionally, there have been some issues with communication, with one customer experiencing difficulties in getting a phone charger and cup holder for their scooter.Despite these issues, Gateway Rentals is a reliable option for travelers in need of mobility assistance. The company's flexible delivery and pickup options make it easy to get the assistance you need, and the competitive pricing is a major draw. Overall, Gateway Rentals is a good choice for travelers looking for a convenient and affordable solution for mobility needs.It's worth noting that the company seems to take feedback seriously and is willing to make changes to improve the customer experience. One customer reported that their issues with a broken scooter were taken seriously and that the company acted quickly to address the problem.Some customers have also mentioned that the company's website could be improved, with one customer experiencing difficulties in navigating the website and another commenting that the website was "awful." However, these issues are relatively minor and do not seem to be a major concern for most customers.Overall, Gateway Rentals is a solid choice for travelers in need of mobility assistance in Orlando. While there have been some issues with quality and communication, the company's competitive pricing, flexible delivery options, and friendly customer service make it a reliable option for travelers.
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