Tampa Bay
Gateway Radiology
13.75
13.75
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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This medical center has received mixed reviews from customers. The overall rating is 2.5, indicating that some aspects of the center have been met with dissatisfaction. The biggest issue seems to be the quality of service, with many customers reporting long wait times, unprofessional staff, and inconsistent results. There have been instances of poor communication, with some customers being misinformed or lied to about appointment times, procedures, and billing. However, there are also some positive reviews, with customers praising the friendly and caring staff, quick service, and convenient location.One of the main concerns is the center's ability to manage appointments and communication effectively. Some customers have reported waiting for hours or being told to arrive 15 minutes before their scheduled appointment time, only to be told it's not an actual appointment time. This has led to frustration and wasted time for many customers.Despite these issues, the center seems to have some positive qualities, such as a friendly and caring staff. Some customers have reported being treated with respect and kindness, and have praised the center's efforts to make patients feel comfortable and at ease.However, the pricing of services seems to be inconsistent, with some customers reporting overcharging and billing errors. This has led to frustration and difficulties in getting refunds or resolving issues.Overall, this medical center has some major issues that need to be addressed in order to improve customer satisfaction and quality of service. While there are some positive reviews, the negative experiences seem to outweigh the positives.The center's innovativeness is also a concern, as some customers have reported being sold unnecessary or expensive services, such as full-body scans, without being adequately informed or counseled. This raises questions about the center's commitment to providing accurate and transparent information to patients.In terms of accessibility, the center seems to have some issues with wheelchair accessibility, with some customers reporting difficulties navigating the facility. However, the center has made some efforts to improve accessibility, with some customers praising the wheelchair-accessible restroom and parking lot.Overall, this medical center has some major issues that need to be addressed in order to improve customer satisfaction and quality of service. While there are some positive reviews, the negative experiences seem to outweigh the positives.
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Categories
Medical Service
Medical Centers
Other Medics
Diagnostic center
Radiologist
Medical Center
X-ray lab
MRI center
Medical diagnostic imaging center
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