Tampa Bay
Gastroenterology Associates of Manatee
35.62
35.62
Overview
Your trusted source for digestive care. Florida’s leading gastroenterology providers. We’re a premier gastroenterology network, offering advanced treatments for all gastrointestinal conditions.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
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The location under review appears to be a medical center specializing in gastroenterology. Based on the information available, the overall experience of patients is mixed, but leaning towards a slightly positive side. The office seems to have a high level of professionalism and courtesy among the staff, which is a major plus. Dr. Montero is praised for his kind and caring demeanor, as well as his thorough explanation of procedures. However, there are several complaints about the front desk staff being unfriendly and unhelpful, and some patients have reported long wait times and difficulty scheduling appointments.
Despite these issues, the office seems to have a high level of expertise in gastroenterology, with several doctors and medical professionals being highly rated for their knowledge and care. Some patients have reported being diagnosed with complex conditions and receiving effective treatment. The office also seems to be well-equipped and efficient, with a clean and comfortable environment.
The pricing of the office appears to be high-end, with some patients reporting costs exceeding $200 for consultations. However, this may be due to the expertise and quality of care provided. Overall, the location under review seems to be a reputable and high-quality medical center, but with some areas for improvement in terms of customer service and accessibility.
One major issue that stands out is the lack of clear communication and follow-up from the office. Several patients have reported difficulty getting test results and having to call multiple times to receive updates. This can lead to frustration and anxiety for patients, and may impact their trust in the office. Additionally, the office's policy of requiring patients to pay for services upfront can be a barrier for some patients, particularly those who are uninsured or underinsured.
It's worth noting that some patients have reported excellent experiences with the office's billing department, with one patient praising the staff for being kind and helpful. However, this is not consistent across all reviews, and some patients have reported difficulty getting refunds or resolving billing issues. Overall, while the location under review has many strengths, it also has some significant weaknesses that need to be addressed.
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