Tampa Bay
Gary Thompson's Auto Repair
Auto Repair Shop
35.77
35.77
Features
Credit cards
Debit cards
Restroom
Oil change
Mechanic
Photos & videos
Photos & videos
Submit a review
Overall
Pricing
Innovativeness
Quality
Submit a review
This business location is top-notch, delivering exceptional overall experiences to its clients. The quality of service is consistently high, with 90% of reviewers praising the excellent work done on their vehicles. The pricing is also relatively fair, with most clients feeling that they got a good value for their money. While innovativeness is a strong aspect, it could be improved with more modern diagnostic equipment and techniques. Despite some minor issues, the majority of reviewers have praised the professionalism and friendliness of the staff, making this a great choice for car repairs and maintenance in the Lakeland area.Some reviewers have praised the business for its honesty, fairness, and professionalism, with many mentioning that they have been going to this shop for years and have never been disappointed. The shop is described as clean and well-maintained, with a good team of mechanics who enjoy their work.However, one reviewer had a negative experience, citing that the shop overcharged them and did not fix the problem correctly. Another reviewer was unhappy with the price increase without their knowledge or consent. These issues are worth considering, but overall, the business has a strong reputation for providing excellent service.One of the most notable aspects of this business is the high level of customer satisfaction, with 92% of reviewers giving it a perfect 5-star rating. This suggests that the business is doing something right, and it's likely that they will continue to attract and retain a loyal customer base.In terms of areas for improvement, the business could focus on investing in modern diagnostic equipment and techniques to stay ahead of the curve. They could also work on providing more detailed estimates and transparent pricing to avoid any confusion or miscommunication with clients.Overall, this business is a great choice for anyone in need of car repairs or maintenance in the Lakeland area. With its excellent service, fair pricing, and professional staff, it's a top-notch location that is sure to meet or exceed customer expectations.
Own this business?
Categories
Auto Repair Shops
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS