The location is situated in a wheelchair accessible building with a convenient parking lot. However, some clients have reported issues with the professionalism of the staff. They mentioned that the property manager refused to let them access the building, even when it was necessary for clients to retrieve their items from a managed space. On the other hand, there have been positive reviews from clients who appreciated the property manager's trustworthiness and prompt payment of repair bills. The company's co-brand with Gary Blackwell Investments suggests a strong partnership and potentially good working relationships. Overall, the business's strong rating of 3.7 suggests a generally positive experience for most clients, but some may have encountered issues with the staff's professionalism.